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The Phoenix Suns began their NBA existence in 1968 becoming the first professional sports franchise to the city. The Suns’ first arena was the Arizona Veterans Memorial Coliseum at the Arizona State Fairgrounds. In 1992, they moved into the newly constructed America West Arena and continue to play in that facility, now called the US Airways Center.
Also sharing the US Airways Center are the Arizona Rattlers (Arena Football) and the Phoenix Mercury (WNBA). The arena hosts other entertainment events like Disney on Ice, NCAA Division Championship games, concerts, etc.
US Airways Center has a majestic grand entranceway. There is a wide open space to congregate in the entranceway with plenty of ticket windows; there are many banners and a huge video display promoting upcoming events. Do take the time to visit this entryway should you attend a game here.
The FANFARE scale is our metric device for rating each stadium experience. It covers the following:
Each area is rated from 0 to 5 stars with 5 being the best. The overall composite score is the "FANFARE Score".
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You'll find many more food options on level one than on level two in the US Airways Arena and there are diverse options including, but not limited to: Samurai Sam's Teriyaki Grill, GreatSteak (cheesesteak sandwiches), Wetzel's Pretzels, and Brew Masters Pub.
There is, of course, traditional arena fare: hotdogs, hamburgers, nachos, pizza, popcorn, candy, etc.
Beverage options include overpriced domestic and premium beers, margaritas, and cocktails.
While I always like to go to a local eating/drinking establishment before a game; there really is no need to that with the variety of options offered at the US Airways Arena.
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There is a 'Ring of Honor' in the arena recognizing Suns players who have contributed to the success of this basketball franchise. It includes the name, number, and photo of the individual and is located on the rim between the first and second levels.
At the game I attended there was a lights out introduction. I found it too dark to see anything. I recommend being in your seat before the introduction so you don't have to flounder around in the dark trying to find your row/seat.
There is a Gorilla Green House on the second level concourse which provides activities for kids and families including a jungle gym, a playground, and video games.
I found the music way too loud. I was unable to talk with my neighbor without yelling at him.
Unlike the comfortable seats I had on the first level for the Arizona Rattlers game, the seats on the second level were cramped for this Suns game.
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The US Airways Center is in the southern part of downtown Phoenix. It is adjacent to Chase Field where the Arizona Diamondbacks play.
There are a multitude of restaurants, tourist attractions, and hotels within walking distance of the arena.
Restaurants: Hard Rock Café, Alice Cooperstown, Coach and Willie's, Kincaid's Restaurant to name a few within a couple blocks walk. This trip, I went to Coach and Willie's (just two blocks from the arena - they have a variety of menu choices and many drink specials).
Tourist Attractions: Arizona Science Center, Herberger Theater Center, Copper Square/Downtown Phoenix
Hotels: Hyatt Regency, Sheraton, Renaissance, Westin (most over $150 a night); Hotel San Carlos is a less expensive hotel in the downtown area.
If you're making a weekend of visiting the Phoenix downtown area, I would recommend staying at a downtown hotel and walking to the different restaurants, attractions, and the US Airways Center.
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Fans were loud and supportive of their Suns. One saw lots of Suns orange gear being worn by the fan base. It was not quite a full house with attendance announced as 17,148. The fans that were in attendance were treated to a 109 - 101 win against the Detroit Pistons.
Most stayed in their seats during play (at least in the section I was in) and only left during stoppage of play or at the end of the quarter/half.
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Parking is $8 - $15 or more depending on opponent and distance from arena ($10 seems to be the norm). The concourses are congested during half time. There are plenty of restrooms with some lines during half time. My recommendation - walk down to the next restroom during half time - it may not be so populated.
One can take the Valley Metro's Light Rail to the US Airways Center. I continue to have difficulty finding information on their website.
If driving, traffic can be awful getting out of downtown Phoenix after a Suns game.
You cannot pay me to go back to a Suns game because of how the security team addressed me this trip in March, 2012 and because of the rules around accessing an NBA game. It ruined the game day experience for me.
Do note - you cannot bring in a backpack - be aware. However, pocket books and diaper bags way larger than a 'typical' backpack are allowed. Oh yeah, at the souvenir stands in US Airways Center, they sell Suns backpacks which will, of course, not be allowed through security when entering the arena for any future games you may attend.
There is no notification of such rules (I checked the ticket, the website, and there are no signs posted outside the arena). The security personnel made me feel like I was a 'bad person' because I was carrying a backpack. Based on conversations I had with security, this appears to be an NBA rule and not a Suns rule. Fans are "wanded" as part of entry to a Suns game at the US Airways Center.
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It was an exciting back and forth game and the Suns ended up winning.
Seeing Steve Nash - a Future Hall of Famer - is a good experience.
I have no desire to visit any NBA games in the future because of the treatment I received at the security check at the US Airways Center. It's not worth the price of a ticket to go through that hassle. And, that's a shame.
US Airways Center (formerly America West Arena in the Charles Barkley days) in downtown Phoenix opened in 1992. It also serves as the home for the WNBA franchise Phoenix Mercury (league champs in '07 and '09) and a host of other minor league soccer, hockey and football teams.
The Suns have represented Phoenix since 1968, and no other team existed there before the late 80s when the football Cardinals moved there in 1988. The Cardinals play in suburban Glendale in a stadium complex adjacent to the arena for the Phoenix Coyotes who arrived in 1996 via the Winnipeg Jets. Also arriving in the 90s were the Arizona Diamondbacks in 1998. Their home, Chase Field, is also downtown and only a block east of the US Airways Center.
So while an inception of 1968 doesn't ring with historical significance it does give them historical priority locally. Be very clear, this is a Suns town. The Suns have consistently had good, competitive teams. They've made the conference finals multiple times in every decade they've been around and twice lost in six games in the NBA Finals - the first was the "Sunderella" team of 1975-76 that eventually lost to the Celtics and the Barkley-lead team that were beaten by the Bulls in 1993. As any Cubs or Vikings fan will tell you, losing only makes the heart grow fonder. Phoenix is definitely fond of its Suns.
This was my first ever NBA game...
And.... I loved it.
It was a pre-season game. The music was WAY TOO loud for me to appreciate the game. And it was actually quite annoying. I couldn't converse well with the friend I went with. Seats were kind of cramped.
Customer service was excellent; getting in and out of the arena was fine (I didn't drive). There are plenty of options to eat outside the arena before the game (which we did).
Attending a game here captured my interest in attending other NBA games. A nice beginning for a new sport.
by megminard | Jan 04, 2011 05:25 PM
I loved it too
I saw a game against Sacramento there last year on a Friday night. had a great time. I agree that the music was quite loud and I hate that they play music while the game is going on but that's life in the NBA now. Everyone I encountered there was actually quite nice from concessions to security.
Easy parking and getting out was a breeze.
by boston_bill | Mar 30, 2012 12:57 PM
Customer Service
Meg - thanks for sharing a clearly honest opinion of the gameday experience. All too often these teams expect the fans to have nothing going on in their lives aside from the game. When I travel to sporting events, I often make an outing of the entire day and consequently have a backpack with a change of clothes, camera, phone charger, sunblock, etc. I do understand and support security policies, but you'd think they could find a way to a medium and not be so hypocritical with the large purses, etc.
Back to the review at hand - I did enjoy my experience at a Suns home game years ago. I think their marketing dept is great, love the location of the arena, and all in all enjoyable experience.
by DrewCieszynski | Apr 10, 2012 01:24 AM
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